For a complete diagnosis of the problem, it is necessary to return the following items to the service center:

• Repair Order Form

• Proof of Purchase

• Tool with backup pad and AC power cord

• Transformer with AC power cord (Mirka CEROS only)


Do not return coaxial vacuum hoses, dust extractors, plastic cases, instruction manuals or other accessories.


You will receive an email containing a link to a FedEx shipping label, a copy of your Repair Order Form and shipping instructions.


If you have questions call our service department at (855) 466-4752.


Please keep a copy of the Repair Order Form for your records, and include an additional copy along with your tool repair. This will be sent to you in an email after your submission.